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Service policy 

Subscription and Cancellation

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  1. The TUSCK PROJECTS subscription service becomes effective once the Subscriber registers and purchases at least one Subscription Plan in advance.

  2. Approval and agreement from TUSCK PROJECTS are required for all subscriptions pre and post.

  3. Each subscription lasts for 30 days, and billed in advance for one calendar month.

  4. Subscribers can select from various Subscription Services with a recurring monthly payment.

  5. The Period will automatically renew on the Monthly Billing Date as defined below.

  6. Subscribers may cancel at any time but must provide TUSCK PROJECTS with a written notice one calendar month (30 days) in advance, receiving acknowledgment in writing from TUSCK PROJECTS.

  7. a Once off Set Up Fee, will be charged upon all subscriptions. 

  8. Set Up Fees are non refundable

  9. The total Monthly Fee will be disclosed during the checkout process before purchasing the Subscription Plan.

  10. If you select a Subscription Plan with monthly payments, your subscription will automatically renew upon expiration, and you will be billed on or shortly after the Monthly Billing Date, which corresponds the day you initially purchased the subscription (e.g., if purchased on August 09th, the first Monthly Fee will be billed on or after August 09th, with subsequent fees billed on the 09th of each month).

  11. The monthly fee will be automatically deducted using your selected Payment Method.

  12. If your Payment Details or Payment Method change, you must promptly update the information by logging into your TUSCK PROJECTS website account. Not updating the details in a timely manner may lead to the suspension of the subscription service at the next billing date, or the subscription fee will continue to be charged to the current Payment Details, for which you will still be responsible.

  13. TUSCK PROJECTS do not take responsibility for any actions, failures, delays, or omissions by any third party, bank, payment aggregators, or payment service providers. You will be accountable for any actions, failures, delays, or omissions by these entities, including those managing your Payment Method or handling payments to us.

  14. Even if your subscription is suspended, you remain liable for any outstanding amounts owed to us for the duration you were a subscriber to the TUSCK PROJECTS Service.

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Refunds 

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  1. Payments for the Monthly Fee of subscription services are non-refundable, and we will not issue refunds or credits for partially used monthly Subscription Periods.

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Liability 

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  1. TUSCK PROJECTS is not responsible for any false, incorrect, or misleading information published for any project and will not be liable for any losses or damages or claims you may have experienced.

  2. The information on our website (www.tusckprojects.com) is used at your own risk. TUSCK PROJECTS will not be held accountable for any claims regarding incorrect information about the services.

  3. You are responsible for maintaining your account profile, regularly changing and updating your password, and ensuring its security. 

  4. Organizations with multiple users must notify TUSCK PROJECTS in advance. 

  5. You are not permitted to share your username or password with anyone. 

  6. If you utilize our specification services, will it remain your responsibility to supply accurate information to TUSCK PROJECT specifiers. This includes, but is not limited to: your product capabilities, accurate technical specifications, correct test reports, and local compliance.

  7. You agree to support TUSCK PROJECTS promptly with any requests that are to your organization via the project dashboard. You will make every effort to uphold the reputation of TUSCK PROJECTS and ensure there is no failure on your part regarding the above.

  8. Should any samples be required during the specification stage, will it be for the account of the subscriber.

  9. TUSCK PROJECTS does not assume ownership or responsibility for returning any samples requested during the specification stage. If you would like us to return them, additional charges may apply.

  10. TUSCK PROJECTS may in its sole discretion, change this agreement or any part thereof at any time without notice.

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